The Philippine business process outsourcing (BPO) industry has grown significantly in recent years and is expected...

Customer experience sits front and center for today’s businesses. Companies that cannot provide excellent service 24/7...

Processes and services that are both better and cheaper are the magical unicorns of the business...

Customer service matters. In an age of social alienation, good customer service can give a business...

The Philippines has long been an attraction for tourists, yet businesses now also understand and appreciate...

Costa Rica’s reputation as a strategic outsourcing hub has been steadily growing, particularly in the insurance...

Call center outsourcing has become a popular business practice for companies around the world. Many companies...

For nearly twenty years, the call center outsourcing industry in the Philippines has been an economic...

Image annotation has become one of the most sought-after services in the realm of artificial intelligence...