Customer service matters. In an age of social alienation, good customer service can give a business...

The Philippines has long been an attraction for tourists, yet businesses now also understand and appreciate...

Costa Rica’s reputation as a strategic outsourcing hub has been steadily growing, particularly in the insurance...

Call center outsourcing has become a popular business practice for companies around the world. Many companies...

For nearly twenty years, the call center outsourcing industry in the Philippines has been an economic...

Image annotation has become one of the most sought-after services in the realm of artificial intelligence...

In our global economy – with the growth of businesses spurred on by consumer culture in...

In the wake of the COVID-19 pandemic, consumers are recovering and ready to start shopping again,...

As the world moves to an increasingly global economy, with customers now able to buy, work,...