Why Companies Should Focus on Innovative Customer ServiceWhy should you focus on innovative customer service? It will help you stand out from the...Read more
The Future of the Philippine Call CentersWhat will further improve the standing of Philippine call centers in the near future? Robotic Process...Read more
The Importance of Emotionally-Captivating Experiences to BrandsWhat made emotional experience so important to brands? Humans as Emotional Beings The Power of Storytelling The Bigger...Read more
Why it Makes Sense to Outsource Call Center Services to the PhilippinesWhy should you outsource call center services in the Philippines? Decrease in labor costs Professionalism Expert...Read more
Reasons Why Customer Experience is the New BrandHow does customer experience influence your brand? Brand formation by the company The fluidity of a...Read more
Importance of Team Building in Philippine Call CentersWhat is the importance of team building in Philippine call centers? A unifying sense of purpose...Read more
Engagement Strategies to Improve Call Center CultureWhat can you do to improve your call center’s company culture? Rewards and incentives Humane performance...Read more
6 Factors to Consider When Choosing Call Center SoftwareWhat should you keep in mind when deciding on a call center software? Type software Required...Read more
Adjusting to Working at Call Center Services in the PhilippinesWhat are some ways in which you can adjust to working at Philippine call centers? Live...Read more