The business process outsourcing (BPO) industry has been around for many years now. It has become...

Call centers have long been the solid backbone to some great corporations. Customer and technical support...

“If you build a great experience, customers tell each other about that. Word of mouth is...

As more and more companies in the US become aware of the huge cost/value advantage of...

If you ever find yourself out at 3 A.M. in the morning in Manila, then you’re...

Manila is the capital and largest city in the Philippines, numbering over 24,000,000 people. In fact,...

Lead generation – Philippines style is in high demand with US businesses right now.  Why’s that? The reason...

It won’t be long before the new status symbol of US companies will the having an...

“How can I give better service at less cost?” If you’re in business you know that...