What is the history of call center services? 1992 – Frank Holz established the first contact...

How can one keep their voice healthy? Drink lots of water and keep a water bottle...

How should you deal with difficult clients? Listen to them carefully Do your best to compensate...

How do you properly manage your time? Get Enough Sleep Eat Healthy Set your own Deadlines...

What are the different pros and cons in Working the Day Shift?   There’s no question...

What are the different accounts to handle in the call center industry? 1. Email/Chat Support 2....

How Do You Prepare to Enter the BPO Industry? 1. Re-Learning the English Language 2. Finding...

Why Diction Plays a Vital Role in Your Profession? 1. It heightens communication between specialists and...

The Philippines has emerged as a hub for the call center industry, attracting numerous fresh graduates...