The BPO industry in the Philippines has been at the top of the Asia Pacific Region...

How can you make your brand excel with great customer service? Understand your customers Empower your...

What will help you pass a job interview? Research about the company Practice, practice, and practice...

What are the ways to motivate call center staff and boost morale? 1. Celebrate agent success...

What are the things that make a good call center office? A healthy work environment Fair...

What should never be done in a Call Center Environment? Relying only on the script Giving...

Manila is the capital and largest city in the Philippines, numbering over 24,000,000 people. In fact,...

In fact, due to the rapid growth of the Call Center industry, you can find Call...

“How can I give better service at less cost?” If you’re in business you know that...