Why Companies Should Focus on Innovative Customer ServiceWhy should you focus on innovative customer service? It will help you stand out from the...Read more
Summer Team Building: Games and Activities for Your Team Are you noticing that employees at your call center Philippines are becoming unmotivated? This could be...Read more
The Future of the Philippine Call CentersWhat will further improve the standing of Philippine call centers in the near future? Robotic Process...Read more
How to Make Your Brand Shine with Amazing Customer ServiceHow can you make your brand excel with great customer service? Understand your customers Empower your...Read more
The Importance of Actively Listening in Quality Customer ExperienceWhy is it important to actively listen? It sets the standard for call center services The...Read more
How to Win a Job InterviewWhat will help you pass a job interview? Research about the company Practice, practice, and practice...Read more
Engagement Strategies to Improve Call Center CultureWhat can you do to improve your call center’s company culture? Rewards and incentives Humane performance...Read more
Call Centers Philippines: A Closer Look at the Daily Life of a Call Center AgentWhat does the daily life of a call center agent look like? Shifting schedules Unpredictable clients...Read more
7 Ways to Help Philippine Call Center Agents De-stressWhat are the ways to help Philippine call center agents de-stress? Interact with your colleagues. Look...Read more