A help desk receives and responds to requests for technical support typically about computer hardware or...

Fierce business competition and rising costs brings great challenges to enterprises today. Businesses must keep costs...

For several decades now, companies have been moving their secondary, routine functions to offshore help desk...

Migrating your call center requirements to the Philippines provides many benefits. They give a great edge...

Call centers have provided support to international enterprises and businesses for several years now to help...

Fast and knowledgeable – these are the qualities of ideal customer service. Certainly, quality tech support...

Piton, a premier offshore tech support outsourcing company in the Philippines and based in Manila, brings...

In today’s business environment, cost advantages are not enough for it to survive. Smart executives know...

Several factors have contributed greatly to the growth of BPO firms. First is the fact that...