Large, international companies are continually expanding their presence in their own countries as well in other...

Managing an inbound call center can be an overwhelming task especially in the present business climate...

Customer care and support is integral to any business success. In a highly competitive marketplace, getting...

The PH BPO industry offers a wide range of solutions to help businesses achieve customer acquisition,...

Call center companies in the Philippines account for a large share of the entire IT-enabled business...

Outsourcing of help desk support has emerged as a business strategy for enterprises worldwide. Many of...

Offshore help desk outsourcing companies in the Philippines provide support to organizations and businesses to improve...

In order to survive the tough competition in today’s business environment, enterprises must find ways to...

A help desk receives and responds to requests for technical support typically about computer hardware or...