What should you understand about customer experience? The customer’s perception The importance of customer experience The...

Why should you focus on innovative customer service? It will help you stand out from the...

  Are you noticing that employees at your  call center Philippines are becoming unmotivated? This could be...

The BPO industry in the Philippines has been at the top of the Asia Pacific Region...

What should you know about the concept of Customer Experience? It is dynamic and transitional Proven...

Why is it important to actively listen? It sets the standard for call center services The...

What will help you pass a job interview? Research about the company Practice, practice, and practice...

What made emotional experience so important to brands? Humans as Emotional Beings The Power of Storytelling The Bigger...

What are the ways to motivate call center staff and boost morale? 1. Celebrate agent success...